Terms and conditions for the supply of services to business, website customers terms of service 

17/06/2021 

COVID restrictions and lockdown levels are changing weekly please keep within the COVID rules which apply at the time of your workshop or trip   

01/12/2020 Covid19 travel update  (KENYA) 

KENYA

All trips that had be cancelled by government rules in the UK and Kenya including airline travel will be offered a refund or re-booked to a later date, 

Once a trip has been rebooked no refunds will be offered.    

Everyone will need to check the latest travel rules and requirements before traveling 

it is your own responsibly to check and have the right forms documents and requirements including any LF or PCR testing before your departure , no refunds of any kind will be given if you have not fulfilled the right requirements and you are unable to travel,

I will help and guide each guest to the right websites for your travel info requirements  

you must have a mobile phone,  all documents and QR barcode will be sent to you for downloading, the Kenya authorities ON ARRIVEL will ask for QR codes to scan, this can be of paper form or electronic on your phone (best to have both)  

All persons traveling with me plus flights.

Near the time i will help and advice when to get test, i will also give you a flight reference to your travel ticket and here you will be able to log in and complete the appropriate corvid forms, i will also send you a link to Kenya's entry online form this is not your visa but a form that will be electrically created a barcode which you must download, 

Please make sure your travel insurance states that you are covid19 covered, 

I'm happy to help anyone traveling with me and point them in to the right direction,     

If a 3rd party, location, workshop, centre, organized advent tours  was cancelled due to COVID-19, you would be offered an alternative date. this does not included any Africa tours.

Africa tours, most trips will be re-dated and monies carried over, with each Africa safari trip  booked clients will be contacted with examples of the options available, please check regularly with your insurance provider for any changes to your travel policy          

A non-refundable deposit is required on all the workshops, the deposit will hold your workshop place and confirm your booking; confirmation of booking will be via Email All payments can be made by bank to bank transfer, in some cases cash on day 

The full payment or balance will be due 4 weeks before your workshop date or where a date has been given, if for any reason you cancel your workshop 2 weeks before your workshop date and full payment has been made full payment will be refunded but you will lose the deposit, if you cancel after 2 weeks before workshop date only 50% will be refunded if your place cannot be filled, you will lose your deposit either way, if you cancel one week before workshop date or you do not turn up on the workshop then no refund will be given.  

All refunds excludes all deposits paid on all workshops unless stated, 

If for any reason you do not pay the full amount 4 week before workshop date a reminder will be sent via Email or phone text, if still no reply then Dean Bricknell has the right to cancel your workshop with no refund offered or rebooking,

if no contact can be made after 6 months of booking on redacted workshops, or 6 months after your booked workshop date then all monies that have been paid will be lost and no refund or workshop will be offered.

If for some unforeseen circumstances that Dean Bricknell cancels the workshop a full refund of monies paid will be given, on most workshops an alternative date or workshop will be offered,  

Easy payment terms

On most workshops i will accept monthly payments after the deposit has been paid this must be arranged and agreed by both parties before any bookings or any deposits are made and confirmed by email.

Dean Bricknell is not in any means liable for any injuries to yourself or any damage to photography equipment at any time before during and after workshops Due to the nature of wildlife and weather Dean Bricknell will not offer any refunds if for any unforeseeable event beyond Dean Bricknell control, this includes in the unlikely event of no show of wildlife and weather conditions this includes workshops taken in hides 

Kingfishers

Kingfisher workshop in the unlikely event of a no show of the Kingfisher, alternative date will be offered,

Ospreys workshop

in the unlikely event that no dives over the three days at the Osprey hide, a free Osprey morning will be given, this will not be a workshop but a free place at the hide which is offered by Aviemore Ospreys hides, you can take at anytime as long its not fully booked, this is only for these taking the 3 day Osprey workshop and not a one day or two day.   

By paying ANY  deposit you have accepted the Terms and conditions that’s laid out above

Dean Bricknell

E-mail deanbricknell@btinternet.com Tel: 01506654575

Terms and conditions Kenya Holidays friends and groups before covid19 terms and conditions see above 

Cancellation and information

Payments will be made in 3 parts or easy payment terms which is paid to the travel company.

please note due to the £ value and flight price increase, trips may see a small increase when it comes to the flight payment in full, i will of course in forum all before hand.    

If you wish to pay your trip on a monthly payments plan please do contact me and i can arrange this with the travel company, you can also pay when and how much you like at anytime before 16 weeks of departure date.    

You are responsible for your passport valid dates / your passport must be valid for a Minimum period of 6 months from the date of entry into Kenya you will need two blank pages you may also be ask to show your travel insurance,

visa can be brought at point of entry into Kenya £30 as of 2016 or on line which is best

 Insurance: it is compulsory to have travel insurance / medical cover;

Trip deposit is non-refundable Air ticket price are separate from safari trip The Airline company Kenya airways / Air France / KLM or BA are independent from the safari,

Airline tickets are non-refundable but if you cancel on medical grounds then your insurance may cover the fare but you will need to handle and contact the airline company and your insurance company yourself, Dean Bricknell is not liable for any loss of cost,

All safari payments are made through a registered travel tour operators here in the UK, your payment is covered by there financial protection, i would advise that soon as your flights are booked you should obtain your travel insurance, your flights should be covered by your own travel insurance (depending on type of insurance you buy).   

At any time, if you cancel your booking you will lose 100% of your flight, (flight tickets are not ordered until tour places are full and flight bookings are open which is around 12 months before trip date ) you may be able to claim back from the airline company under medical grounds If you cancel your holiday You may cancel your booking provided that you make the cancellation in writing; cancellation takes effect from the date that i receive your written notification which i will then pass on to the relevant travel company.   

If flights have been booked they will incur a cancellation charge of 100%. The cancellation charge for your other holiday components will depend on when you cancelled and is shown below as a percentage of the component price.

All deposits are non-refundable 

If you cancel your booking at any time a £500 cancelation fee will apply 

Cancellation notice given:

• more than 1 year before departure date deposit only  +  flights (admin charges will apply)

• 5 months or less than 5 months 100% of full price + flights no refund will be offered   

• The above is designed and laid out due to group booking, any cancelation will affect every      other person and would result in a complete cancelation of the trip and rebooked which will    increases the price of the trip as a new booking.

If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges. If we change or cancel your holiday It is unlikely we will have to change or cancel your booking after it has been confirmed. However, as arrangements are often made many months in advance and i have no direct control over some of the products i feature, i reserve the right to change or cancel your booking or a component of your booking at any time.

Most changes are minor and i will advise you of these as soon as possible. Minor changes include a change of accommodation to another of the same standard, changes to carriers, aircraft types or alterations to flight times by less than 12 hours. Major changes include a change of accommodation to a lower standard or to a different resort than booked or cancellation of a tour by our supplier because of insufficient numbers or any other reason.

In the most unlikely circumstance that the trip is cancelled completely a full refund will be given this does not include your flights you will have to claim the cost of your flights back from your own travel insurance if covered.

Dean Bricknell  Freedom, Pollmans, travel2 or safari travel are  not liable or responsible for any damage, breakage to any equipment or personal belongings throughout the trip, any persons acting irresponsible or seen to be putting themselves or others on the trip at risk of any danger will not be tolerated they will be removed from the group and will no longer take part in the trip, all persons should notify Dean Bricknell of any medications that needs to be taken on the trip, this information will be kept confidential but please note you will have to declare any medication at the airports (place them in a see through bag)

By paying the deposits you will be agreeing to the T/C laid out above, T/C and booking forms will be sent to you by post for you to sign and send back, no bookings will be made till the forms have been returned. Booking details and guest names are required for security and to ensure multiple bookings are not made. We do not share or sell your details with any other organisation. please note Dean Bricknell doesn't make any monies or wages from any of the Kenya trips.

For your peace of mind 

All our flights and flight-inclusive holidays are ATOL protected.

Bookings without flights are separately protected by ABTA